General Terms

Arrival and Departure

Check–in is between 5.00pm and 9.00pm (arrivals after 7.00pm only by prior arrangement please), with a complimentary soft / hot drink offered on arrival.

Check out time is 9.00am Monday to Friday and 10.30am Saturday and Sunday.

Bookings

Debit/credit card details are required per room at time of reservation (by phone or online on our website or via Booking.com but no prepayment is needed. Payment on arrival by cash or debit/credit card only please (no cheques can be accepted).

Cancellation

Free cancellation up to 14 days before arrival.

Smoking

Please note that Glencoe Villa is non-smoking at all times. Smoke detectors are fitted in all rooms. Any damage to rooms caused by smoking will unfortunately have to be charged to debit / credit cards. Guests who do smoke in the building will also regrettably be politely requested to leave.

Damage and Breakages

We reserve the right to charge your debit/credit card for any breakages or damage to Glencoe Villa and its contents, e.g. irreparable soiling of mattresses, bedding and carpets etc.

Replacement of lost keys will need to be charged at £10.